Hauraki Fenders endeavours to produce and supply goods that exceed its customers’ expectations. Due to the nature and use of fenders and fender covers, we are happy to provide the following warranties:
Hauraki Inflatable Fenders - 2 year warranty against defects and workmanship
Hauraki Rectangle Inflatable Fenders - 2 year warranty against defects and workmanship
Hurricane Fenders - 2 year warranty against defects and workmanship
Hauraki Fleece Fender Covers - 2 year warranty against defects and workmanship
Hauraki Neoprene Fender Covers - 2 year warranty against defects and workmanship
All Accessories – 1 year manufacturers’ warranty
Customers should take care when opening packages as Hauraki Fenders accepts no responsibility, and does not warrant its products, for knife cuts or similar damage.
Please note the pressure inside inflatable products will vary with temperature. Due to the nature of inflatable products, a pressure drop of up to10% per day is not cause for a warranty claim.
Deflated products should be stored so as to not induce acute creases in the PVC materials, as this may lead to premature failure of the PVC in that area and is not covered under warranty.
Any damage sustained to the product through commercial use, improper use, over loading, or normal wear and tear will not be covered under warranty.
It is the customer’s responsibility to return faulty product to Hauraki Fenders for any warranty claim. Any freight charges for warranty claims or supply of replacement product are the responsibility of the customer.
Hauraki Fenders accepts no responsibility or liability for damage to vessels, property or injuries sustained relating to the use of its products or services.
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